Heading to the E.R.: What to Remember

A trip to the ER is almost always unexpected. To make this scary time easier on you and to make sure that you or your loved one gets the best care possible, take some steps to prepare for the trip ahead of time.

How to Be Prepared
Learn the locations of your local emergency rooms in the event that you need to drive to the ER on a moment’s notice. Multicare.org suggests keeping an organized list of all of your family’s medications, illnesses, allergies, operations, physicians and pharmacies. Be sure to share this data with your family and associates so that they can communicate to emergency medical technicians more effectively on your behalf. You should also educate your children about their medications in the event they need to tell ER personnel. KidsHealth.org suggests leaving relevant medical information for babysitters as well.

What You Should Carry on Your Person
Once you have organized and created a list of all your family’s medical conditions and needs, be sure to bring it with you to the ER. Don’t forget that HCA hospitals offer the ICE card (In Case of Emergency). This will help inform ER staff about your medical needs and conditions, ensuring the best medical care possible.

What Determines Emergency Room Wait Times?
The number one reason for your ER wait to be longer is that the medical staff may be treating patients with severe or life threatening conditions. The ER staff has the difficult job of determining who gets treatment first. Being patient is key, since those seen before you may have a more serious (even life-threatening) health condition. Other factors that may effect ER wait times are;

• Community size
• Holidays
• Nearby colleges

How Does a Hospital ER Prioritize Patient Needs?
Different emergencies require different response times and the hospital emergency staff must respond appropriately. Individuals requiring resuscitation receive care first, followed by emergent conditions such as heart attack, overdose, hypothermia and other life-threatening conditions. Next, ER personnel will treat visitors by determining if their care is urgent, semi-urgent or non-urgent. If your condition is semi-urgent or non-urgent, you may need to wait until the medical staff has seen to patients with greater health risks.

University Hospital works hard to keep ER wait times down. Visit our website to find out our current wait time. To find out more about our ICE card please call 1-866-4HCA-DOCS (442-2362.) To learn the location of University Hospital, to find a physician or to schedule an appointment, please call our free Consult-A-Nurse® service at 1-888-256-7728

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